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50 pages 1 hour read

Thomas Erikson

Surrounded By Idiots

Nonfiction | Book | Adult | Published in 2014

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Chapters 7-9Chapter Summaries & Analyses

Chapter 7 Summary

This chapter, which is subtitled “In Pursuit of Perfection,” analyzes the behaviors of the Blue personality, which Erikson describes as perfectionistic with an eye for detail (Location 743). Like Greens, Blues are more introverted and reserved, and are unlikely to draw attention to themselves. They prioritize careful research and analysis when at work or making decisions, and tend to be very organized. Their strong ability to research and identify details makes them prone to fact-checking others; they like to make sure that information is accurate.

Erikson reminisces about his experience selling to a businessman with a Blue personality. This executive prioritized time management and was very thorough about his decision making, always asking for more information. Erikson explains that because Blues enjoy research and analysis they often take a long time to make decisions.

Being risk-averse, Blues avoid the unknown and try to manage their lives around minimizing risk. Blues’ logical approach helps them identify the root causes of complicated problems. It also allows them to carefully follow detailed instructions successfully. Erikson claims that gathering and assessing information makes Blues feel more secure. Blues are the most introverted of the four personalities; they tend to only speak when necessary and prefer to observe others. Erikson points to Bill Gates and Star Trek’s Spock as examples of Blue personalities.

Chapter 8 Summary

Erikson argues that people tend to think of others as “idiots” when they have major personality differences (Location 952). He claims that with some understanding, conflict and miscommunication can be better managed. While all personalities have their strengths, these qualities could become weaknesses depending on the situation.

Erikson examines the strengths and weaknesses of each personality type. He claims that Reds excel at taking initiative but can become too controlling, while Yellows are entertaining and positive, but can become overly self-centered. The author laments that Reds and Yellows are more likely to become over- confident and egotistical. Meanwhile, Greens are friendly and easy-going, but may struggle to make clear choices, and Blues are calm and analytical but may become overly critical of others. Both of these personalities may underestimate their strengths and emphasize their weaknesses.

Erikson explains that Reds, being impatient and critical, are the most likely to judge others negatively for their behavior. He labels them “notorious rule breakers” who are interested in efficiency and results, struggling to follow rules that slow them down (Location 1091). As confident communicators, Reds enjoy debate and express themselves with “brutal candor,” a trait which others can find intimidating and aggressive (Location 1060). This personality is naturally controlling, and uses their talkative nature to control conversations and influence others. The author frames Reds as egotistical, pointing out that while they do not mean to hurt others, their good intentions do not excuse their behavior. Erikson advises Reds to become more cooperative and conscious of others’ feelings.

Erikson claims that Yellows’ strengths include their natural optimism, entertaining sociability and enthusiastic nature, but warns that these traits can veer into self-centeredness and superficiality. Yellows are excellent communicators and love to talk; however, Yellows with no self-awareness may not know when to stop talking and show an interest in others. Erikson warns Yellows against hogging attention and conversation. He advises them to learn to reflect on what they want to say rather than processing everything verbally.

The author recalls working with a group in which one man frequently dominated the conversation, even answering questions specifically directed to others. Erikson recalls how unpopular this man was with his colleagues, none of whom wanted to stand up to his behavior. As natural talkers, Yellows tend to be poor listeners and often do not remember what other people have told them. While Yellows are energetic and forward-looking, this sometimes leads to careless or disorganized work, as Yellows find systems and structure less interesting than accomplishing new tasks. Erikson feels that Yellows should learn how to manage their time, stay focused, and build their capacity for reflection and listening.

Erikson turns his attention to Greens, who may frustrate others with their attempts to avoid conflict. Rather than frankly disagreeing, Greens may quietly resist a plan or share their real opinion with someone else by venting their frustrations with others. It may be especially hard for them to express an opinion on a delicate issue. The author laments that by trying to avoid conflict, Greens often end up resentful of others, causing disagreements to fester over long periods. Greens can stubbornly hold onto their opinions and fear what change might bring; this can make it very difficult to enact necessary changes in a workplace. Another of Greens’ weaknesses is their avoidance of discomfort and hard work: Their easy-going nature can seem noncommittal or lazy to other more intense personalities. Greens may also be gullible and overly trusting of certain people.

Finally, Erikson analyzes the Blue personality. He praises their excellent planning, organization, and eye for detail, but acknowledges that these same traits can make them prone to over-planning and perfectionism. While Blues’ critical mindset helps them identify problems and solutions, they can come across as overly critical or even pessimistic to others. Erikson claims that Blues’ obsession with research and details can delay them from taking decisive action when necessary. Moreover, Blues’ introversion can make them seem uncaring or distant to others. While Blues’ penchant for fact-checking has its place, it can become a time-consuming distraction for them professionally. Erikson advises the reader to expect to prove themselves to Blue personalities, who will always have high standards.

Chapter 9 Summary

Erikson argues that this method of understanding personalities can be applied at work, with family and friends, and other pursuits. He encourages the reader to recognize that reading about this method is only the beginning of their journey, and that they should take more steps to apply their knowledge as actively as possible. The author hopes that by incorporating this knowledge into their lives, the reader can not only navigate conflict but avoid it altogether.

Chapters 7-9 Analysis

Erikson emphasizes that behavior is very subjective, and a trait which one individual may consider to be one of their strengths could be an irritant to others. This evokes The Role of Self-Awareness in Communication. By dedicating a very lengthy chapter to discussing each type’s weaknesses, Erikson shows that everyone has behaviors which can be obstructive or irritating to others. He claims, “The behavior patterns I am talking about are described as other people may perceive them, even if the intention of the person who made a fool out of himself might have been completely different” (Location 980).

For example, a Red may consider themselves efficient, while a different personality could interpret the same behavior as impatient and demanding. Similarly, a Yellow may consider themselves excellent speakers while others find their talkativeness self-absorbed. Erikson writes, “The terms ‘windbag,’ ‘verbal diarrhea,’ and ‘motormouth’ were more than likely coined with Yellows in mind” (1174). Erikson’s theme about the subjectivity of personality and behavior helps him maintain a neutral perspective about all four personality types, asserting that every type has its own strengths and weaknesses.

Erikson continues to illustrate his points with anecdotes from his own professional experiences. For instance, he recalls how an old boss, whom he considers a typical Red type, was happy to break the traffic rules by driving to work in the bus lane. Erikson uses this story to support his claim that impatient, dominant Reds tend to dismiss rules that they feel are unreasonable or slow them down. To demonstrate Greens’ tendency to develop “rigid habits,” Erikson recalls how one Green colleague would always have his lunch in the exact same place, and was visibly annoyed when his favorite spot was taken (Location 1366). In another story, one Blue woman denied she was a perfectionist by explaining how dirty and chaotic her household was, and the great lengths she went to clean it up. Erikson uses this anecdote to show how sometimes people fail to identify their own traits until they carefully reflect and ask others what they think about their behavior.

In these chapters the author argues for the benefits of understanding other personality types and The Importance of Adaptability. He argues that being strongly averse to conflict actually creates more tension, since conflict is an inherent part of relationships. Green personalities in particular tend to have a “harmony outlook” in which they strive to avoid disagreements, an approach the author strongly discourages (Location 1415). According to Erikson, “The aspiration of having everyone in agreement about everything all the time is an impossible utopia, not even worth trying to achieve” (Location 1415). By accepting that everyone will have different perspectives and through negotiating conflicts swiftly and assertively, the worst consequences of conflict can be avoided and people will forge more productive relationships. Erikson calls this approach the “conflict outlook” in which differing opinions are clearly expressed and resolved (Location 1415).

The author also stresses the importance of acting on the knowledge he communicates in his book. By observing that reading is “only the first step in learning something,” Erikson urges the reader to take the initiative to continue learning about themselves and others (Location 1569). He includes a diagram that demonstrates active and passive forms of learning to show that reading is a relatively superficial and passive way to learn compared to actively discussing something, observing others perform something, or actually applying one’s knowledge. By urging the reader to “go out into the world and happily experiment with the people you meet” (Location 1575), Erikson emphasizes that his work is not meant to merely entertain, but to create real changes in people’s ability to relate to others.

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