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36 pages 1 hour read

Charles Duhigg

The Power of Habit: Why We Do What We Do in Life and Business

Nonfiction | Book | Adult | Published in 2012

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Themes

Habits Become Automatic Behaviors

Duhigg’s fundamental message is that our daily habits, routines, and behaviors are performed subconsciously: “At one point, we all consciously decided on how much to eat and what to focus on when we got to the office, how often to have a drink or when to go for a jog. Then we stopped making a choice, and the behavior became automatic” (xvii). The brain prefers to do as little work as possible and therefore transforms daily choices, such as brushing our teeth, into automatic actions.

The transformation of habits into automatic behaviors occurs in the basal ganglia, a golf-ball-sized section of the brain located near the spinal column. This section of the brain is also responsible for other basic human impulses, including our desire for food, safety, and sleep. Therefore, once our habits are deeply ingrained, they become as instinctive as eating or sleeping.

Even though our habits automatize, Duhigg argues that it is possible to change them: “Habits aren’t destiny” (20), he writes. Key to addressing our habits is understanding the habit loop, the “cue > routine > reward” that governs all of our daily activities. We can never completely remove our habits, but we can alter them by changing the “routine” portion of the habit loop, or what he calls the Golden Rule of habit change.

Both individuals and organizations can change their habits. This change is best approached by first identifying a keystone habit, or an important behavior that, once altered, will subsequently affect other habits. In the case of Lisa Allen, the woman Duhigg introduces in the Prologue, her keystone habit was smoking. Once she quit smoking, she began to exercise, spend less money, and improve her interpersonal relationships. Paul O’Neill, who took over as CEO of the aluminum company ALCORA, targeted a keystone habit in the company—worker safety—and ultimately improved other organizational habits as well.

Neuroscience Unlocks the Brain

According to Duhigg, The Power of Habit is a book about the science of habits, meaning the history of scientific research on habit formation is of particular importance within the text. In each chapter, Duhigg dedicates a substantial amount of detail to providing the background, historical context, and set-up of scientific experiments. These research studies included subjects such as Eugene Pauly, who lost his memory, and Lisa Allen, whose brain was found to have physically changed when examined in scans. Duhigg also details studies where researchers tracked the decision-making processes of mice and monkeys. Writing about Professor Larry Squire, for example, Duhigg notes, “His and others’ research would help reveal the subconscious mechanisms that impact the countless choices that seem as if they’re the products of well-reasoned thought, but actually are influenced by urges most of us barely recognize or understand” (7).

All science points to the fact that our brains run on habit loops. These habits are deeply ingrained but changeable. Duhigg shows that cutting-edge neuroscience research undermines the trendy “21 days to a new habit” types of programs. The science shows that changing our habits has little to do with time and far more to do with rewiring our brains.

Duhigg argues that neuroscience research and private companies are in direct conversation, meaning that the findings coming out of universities and labs are quickly applied to the world of consumerism. Marketing experts, in particular, closely track what scientists are discovering about the brain and its habits. In the past, the public has been excluded from such conversations, meaning companies like Target and Proctor and Gamble understand far more about our personal behaviors than we do. The Power of Habit, however, lets the public in on that conversation.

Corporations Manipulate Consumer Habits

For over a century, corporations have drawn on human habits to better market their goods. A majority of Duhigg’s chosen case studies highlight the intimate relationship between companies and consumers, meaning this theme is an important one for the author. Consumers are often unaware of the significant research that corporations undertake to successfully insert new goods, such as Febreze, into individuals’ daily habits.

To exemplify this relationship between corporations and consumers, Duhigg reaches back in time to the story of Claude C. Hopkins, who in the early 20th century convinced Americans to begin brushing their teeth with toothpaste. Every successful company has since employed some form “Hopkins’s rules” to sell its goods. Namely, the company needs to determine the consumer’s habit loops—the cue, routine, and reward—and then insert their product into that loop.

Corporations keep a close eye on new developments in the field of neuroscience and habit formation to more successfully market their products to consumers. Companies understand that cravings, in particular, ignite a habit loop. The efficacy of such a relationship, however, is often muddled. In the case of Target’s aiming baby advertisements at women the company suspects to be pregnant, Duhigg writes that “not all women are enthusiastic about a computer program scrutinizing their reproductive plans. Not everyone, it turns out, thinks mathematical mind reading is cool” (184).

Ultimately, Duhigg adopts a neutral moral stance on corporations’ targeting of consumer habits. Because companies have for decades used neurological habit research to sell their products, their continued use of the practice is almost a foregone conclusion.

The Best Leaders Harness Habits

When it comes to the topic of organizational leadership, Duhigg deploys his strongest authorial voice. The Power of Habit argues that the most successful organizations possess one commonality: leadership that institutes exacting, even strict, organizational habits. Strong organizational leaders appear time and again in the book’s case studies, including Tony Dungy, the head coach of the Tampa Bay Buccaneers, Howard Schultz, the CEO of Starbucks, and Bill Wilson, the founder of AA. Perhaps Duhigg’s most compelling example of a leader enacting organizational habits is that of Paul O’Neill, who reformed the aluminum company ALCOA by first changing the organization’s safety habits. After he improved worker safety, a keystone habit, other habits in the company improved, including efficiency and profit.

Duhigg regularly equates strong corporate leadership and rigorous habits with big profits: “Organizational habits offer a basic promise,” he writes. “If you follow the established patterns and abide by the truce, then rivalries won’t destroy the company, the profits will roll in, and, eventually, everyone will get rich” (162).

Duhigg provides something of a warning to those leaders who fail to establish good organizational habits. Organizations such as the Rhode Island Hospital or the London Underground were thrown into disarray due to a lack of guidance. Here Duhigg draws a distinction: “There are no organizations without institutional habits. There are only places where they deliberately designed, and places where they are created without forethought, so they often grow from rivalries or fear” (160).

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