48 pages • 1 hour read
Nicholas CarrA modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
In the 1960s, computer scientist Joseph Weizenbaum developed a program called ELIZA, which, using a set of rules about language, could engage in a conversation with a person based on that person’s own messages. The program was experimental, meant to illustrate Weizenbaum’s larger point that machines can seem magical until they are explained in “language sufficiently plain to induce understanding” (204). Instead, the program became popular; people who interacted with ELIZA claimed the program must have some form of intelligence, and psychologists suggested that ELIZA be used as a therapeutic tool to replace counselors. Weizenbaum, alarmed by the response, warned in his 1976 book Computer Power and Human Reason that the only way to avoid losing humanness to machines would be to “refuse to delegate to computers the most human of our mental activities and intellectual pursuits, particularly ‘tasks that demand wisdom’” (207-08). Carr returns to Marshall McLuhan’s book Understanding Media and explains how the human brain, when it uses a tool, relates to the tool as an extension of the body. As a result, tools “[numb] whatever part of the body they ‘amplify’” (210). Scientist Jason Mitchell’s research shows that humans have developed a mirroring instinct, empathy, that helps people form social groups but also leads humans to imbue inanimate objects with human characteristics, as in the case of ELIZA.
A 2003 study by cognitive scientist Christof van Nimwegen demonstrated that helpful computer programs, those that required less active thinking from their users, kept users from effectively solving puzzles or problems, while users who had to use a less effective program developed their own solutions quicker, even though the program was worse. Carr summarizes these findings as “the brighter the software, the dimmer the user” (216). Carr compares the van Nimwegen study to sociologist James Evans’s study of academic citation, which found that effective search engines led to less diversity among academic citations—“the narrowing of science and scholarship” (217). In contrast, a third study at the University of Michigan found that after prolonged exposure to nature, in the absence of distraction, participants could perform cognitive tasks more effectively. Deep, undistracted thinking has also proven to increase people’s capacity for empathy and compassion. Carr concludes the chapter by warning readers that by uncritically embracing technological progress, humans may be endangering their cognitive and emotional skills.
Carr concludes The Shallows with his response to Edexcel, a program launched in 2009 that was designed to replace human grading of students’ essays. According to Carr, Edexcel fulfills Weizenbaum’s warning that delegating wisdom-based tasks to computers will result in a decrease of intelligence and empathy. Carr connects Edexcel to the final scene of 2001: A Space Odyssey, where “people have become so machinelike that the most human character turns out to be a machine” (224). The artificial intelligence HAL experiences emotion, while the people are emotionless and robotic.
In the Afterword to the paperback edition, published a year after the first edition, Carr discusses several relevant texts that were published between editions of The Shallows. These are You Are Not a Gadget by Jaron Lanier, Hamlet's Blackberry by William Powers, and Alone Together by Sherry Turkle. Carr describes both the positive and negative responses he received for The Shallows and addresses critics who argued that wariness about the Internet was typical of an older generation fearing the rise of a new generation. Carr predicts that “if the incipient Net backlash expands into a broad movement, the people leading it will not be the nostalgic old but the idealistic young” (227). Carr concludes the book by encouraging those who agree with his assessment of the Internet’s effects.
The Shallows is structured loosely in the style of a classical argument, derived from Aristotle’s On Rhetoric, composed in the fourth century BCE. The classical argument has five components: the hook, the context, the claim, the proof, and the conclusion or call to action. In classical style, the conclusion, or peroratio, wins the audience to the speaker’s argument through pathos, appeals to emotion, and an image or example that summarizes the complete argument. For his peroratio, Carr first uses the example of ELIZA, the basic language computer program that captured America’s hearts to the point that its creator, Joseph Weizenbaum, became a critic of artificial intelligence and humanity’s reliance on technology. In the context of The Shallows, ELIZA illustrates how intellectual technologies develop, change society, and can threaten human empathy.
Carr’s Epilogue similarly references Edexcel, a computer program that grades students’ writing using artificial intelligence. Edexcel, like ELIZA and Google, is an example of how the assumption that human brains work like computers leads to developments that may do humanity more harm than good. In Carr’s estimation, Edexcel’s engineers assume that judging human writing is a mechanical task, easily replicated by a computer, in the same way that Larry Page assumes human memory can be replaced by Google. Carr concludes the original text of The Shallows with a return to 2001: A Space Odyssey, creating symmetry in the book and leaving the reader with a symbolic image: “[P]eople have become so machinelike that the most human character turns out to be a machine” (224). Though the text addresses The Internet’s Impact on Cognition, the peroratio looks forward to the next step in intellectual technology: artificial intelligence. ELIZA, Edexcel, and HAL are all compelling as peroratio elements because each represents how people lose their humanity, empathy, and wisdom to unchecked, uncriticized artificial intelligence.
The Afterword to the paperback edition continues this pathological appeal, encouraging readers to join Carr and other writers in pushing back against “the Net.” For Carr, this pushback is not about abstaining from Internet use altogether—rather, he encourages readers to think critically about how the Internet influences their thinking. He acknowledges that “people seem to be looking for ways to loosen technology’s grip on their lives and thoughts” while also pointing out how technology use has only grown since The Shallows’s original publication (226). Carr concludes the Afterword with the image of himself and other thinkers in a small boat against the overwhelming tide of unchecked Internet use, inviting the reader to join them. This image is a summary of Carr’s rhetorical strategy across the book: framing himself as a fellow traveler with the reader while demonstrating the authority of the scientists, writers, and thinkers whose work supports his perspective.
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